Legal

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your data.

Last updated: December 1, 2024

GenerateCV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our resume building platform and related services.

By using GenerateCV, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

  • Account information (email, name) when you register
  • Resume content you provide through our builder
  • Usage data to improve our services
  • Device and browser information for security

How We Use Your Information

  • To provide and improve our resume building services
  • To personalize your experience and AI suggestions
  • To communicate important updates about your account
  • To analyze usage patterns and improve our platform

Data Security

  • All data is encrypted in transit using TLS 1.3
  • Data at rest is encrypted using AES-256
  • We perform regular security audits and penetration testing
  • Access to user data is strictly limited and logged

Your Rights

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Delete your account and all associated data
  • Portability: Export your data in a standard format

Cookies & Tracking

We use cookies and similar technologies to keep you signed in and to understand how the service is used. Specifically: PostHog (product analytics — which features are used, where people get stuck) and Google Analytics (site traffic). Analytics identifies you only after you create an account; before that, events are anonymous. You can instruct your browser to refuse cookies, and ad-blockers that block these tools do not affect how the service works.

Third-Party Services

We rely on a small set of processors to run the service: Supabase (database, authentication, and file storage), Stripe (payments — we never see or store your card number), PostHog and Google Analytics (usage analytics as described above), and an AI gateway that processes your resume text when you use AI features. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Questions About Privacy?

If you have any questions about this Privacy Policy, please contact us at:

privacy@generatecv.com